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Wednesday, August 27, 2008

Seal of Approval?

Today we received this email and it's something that we would like to share with all of you.
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"I was looking at some baby items on your site and saw that you have the Control Scan seal. That's great but I didn't see a business verification or security seal anywhere (please excuse me if I just missed them).

As a consumer, I also look for trust seals and third party verification from Trust-Guard or other companies like Hacker Safe and the Better Business Bureau.

People in the forums and others I talk to all look for trust seals when they shop. We need to know that shopping on your site is safe and that your business has actually been verified by a third party. Who knows, it may even help increase your sales.

Please let me know when you update your site.

Thanks,
Shannon Tuke"
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We perceived this email as a legitimate customer concern. We have been exploring different options from Hacker safe to PayPal, (which we currently use) etc. After further research and the world according to Google, we have found that Shannon Tuke has dropped this same message on other businesses and forums. Could this person be an affiliate for Trust-Guard? We did inquire and would like to thank "Shannon" because we have further investigated our options and all the security seals that we have the right to use. Without further adieu, we present a few more graphics we have added to make you feel safer while shopping in our online store.

Thank you!

Pamela Kramer
Happy Panda
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Here is her response:

"Being a Doula and Childbirth Educator I enjoy helping my clients find what they are looking for and helping them find the best deal. Also I give a lot of baby gifts to my clients. I have a letter that I sent to everyone because I am a busy lady.
Thanks,
Shannon"
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We can certainly understand the need to copy and paste! As an online store owner be sure to take note of these types of concerns.

Thank you again for shopping with Happy Panda.

1 comments:

Lilith Silvermane said...

Awesome post.Thank you so much for the information, starting my own business up soon I like knowing what things I should watch for!

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